I’ve spent hours trying to get a single video onto my Sansa. I figured it would be an easy process, just like adding music. Instead, it has been a journey of frustration and cursing.
The first thing I tried was using the Sansa Media Converter software. It installed fine. Great. I started it up. Great. I added the video I wanted to convert into the list. Great. I hit the convert button. Bad. Uh-oh. The button was disabled. I looked on the internet, I looked in the software help guide, I didn’t find anything as to how to enable that button. I finally think “Hey, maybe it just needs a place to save to after converting.” So, I plug my Sansa in. Bad. Very bad. SMC crashes. I got the regular “Windows has encountered an error and needs to close. Error Report blah blah blah.” Not good. I restart the program, I get the same result. It doesn’t even last for two seconds before I get the error message. I unplugged my Sansa, then started the program. It starts up fine, everything is great. Except for the Convert button, of course. Disabled. I plug my Sansa in. Crash.
After I do this a few more times, I re-download and re-install the software. This doesn’t help one bit. I even restarted a couple times. Nothing.
Now I decide to give up on SMC and to use other software. I liked Any Video Converter. The software was easy to use and worked great. The only problem, you see, is that whenever I try to watch the video on my Sansa, I get a big pink blob that says “Please use Sansa Media Converter to conver this video file.” Not cool. I spent the next hour looking on the web for the specific variables that I have to encode the video with. Nothing works. I made a hundred different video files and nothing worked.
I can’t use SMC because it will crash before I can possibly convert the file. I can’t use anything else because the Sansa won’t accept anything other than a file created by SMC. I have to use SMC, but I can’t use SMC. The only option remaining is to shoot myself, and I’m not too enthusiastic about that one.
Please, how can I fix SMC? I tried to find an older version, like 2.36, but it has been wiped from existance. I am using a e250v2, Windows XP Proffesional x64. The firmware on the Sansa is V03.01.16A, and the verision of SMC I am using is 2.56.Both are the latest.
I am using a e250v2, Windows XP Proffesional x64. The firmware on the Sansa is V03.01.16A, and the verision of SMC I am using is 2.56.Both are the latest.
Thanks in advance,
Waldo.
I believe this is your problem. I could be wrong, but it seems to me I read somewhere that SMC was not compatible with 64-bit systems.
If I AM wrong, have you tried plugging your e250 into your computer & letting it completely initialize and settle in, then starting up SMC?
I’ve let the Sansa connect and settle in for a few minutes before starting up SMC.
It is really depressing that SMC won’t work with 64-bit Windows. I really expected more from Sandisk. Thanks anyways for the response, you saved me a lot of wasted effort and frustration. I’ll have to use a friend’s computer, or maybe install SMC on one of those poorly-administered computers at the Library. Librarians don’t seem to know much about computers, it seems, they leave the Windows machines on the Administrator profile.
I’ve let the Sansa connect and settle in for a few minutes before starting up SMC.
I’ll have to use a friend’s computer, or maybe install SMC on one of those poorly-administered computers at the Library. Librarians don’t seem to know much about computers, it seems, they leave the Windows machines on the Administrator profile.
Too bad; I was hoping that might work for you.
As far as the poorly-administered computers at the Library goes . . . around here they keep a pretty tight rein on the computers as they don’t want any bugs, trojans, viruses or other nasties infecting them, so I doubt you would be able to install any program on them at all.
How 'bout at work? Maybe the same security block against installing any executable program, but depends. Either that, or buy your buddy a beer (or 2) to be able to use their computer for a while.
Who feels like cheating? You can translate video files for the Fuze or e200v2 using the Rhapsody 4 client. You can use the client off-line if you don’t subscribe to the service, no need to log in.
Import your target videos into Rhapsody (add media), then drag and drop to the videos position listed below the Fuze or e200v2. The coding process is slower than the SMC, but it works!
Now, if only Vista 32/64 was more reverse compatible. I’ve dubbed it “Windows Me II”. I believe the latest build of Rhapsody will be happy with 64 bit.
