I have a Clip+ that I bought between Christmas and New Year’s, and lately it’s been shutting off randomly while scrolling through menus or listening to music. It happens mostly when I am pressing a button, but it will also occassionally shut off during music play without a button being pressed. I have tried formatting and upgrading the firmware, but so far no luck. Is there a fix for this, or should I look into a replacement?
Contact SanDisk Tech Support for a possible RMA (Returned Merchandise Authorization). Sounds like an intermittent hardware-related problem.
Hint: It’s better to call rather than e-mail. 
I have much the same problem with a Clip+ I bought 3 weeks ago. It will sometimes shut down and then reboot as I scroll through menus. Sometimes it will simply crash with a partly scrolled screen.
I’d be interested to know if a replacement works for you. It sounds more like a firmware issue to me.
