Does anyone else think it is ironic that the numbver one forum is for what to do when the WD drive that you bought fails so you’re screwed for the only reason that you purchased it? Are you **bleep** kidding me? Now I get to send the drive at my expense to some vendor that p[robably kicks back a substantial chunk of its fees to WD just to get back the photos and other stuff I boutgh the drive to save.
Screw you Western Digitial - you got me for one product, will not see me again.
A backup is an additional copy not the only copy.
Joe
jpoesq1 wrote:
Does anyone else think it is ironic that the numbver one forum is for what to do when the WD drive that you bought fails so you’re screwed for the only reason that you purchased it? Are you **bleep** kidding me? Now I get to send the drive at my expense to some vendor that p[robably kicks back a substantial chunk of its fees to WD just to get back the photos and other stuff I boutgh the drive to save.
Screw you Western Digitial - you got me for one product, will not see me again.
As noted by Joe_S, a backup is by dictionary definition a secondary copy of your data available at the same time in a different location in case the primary source of the data is to fail, you still have an active copy. Moving your data from your computer to the drive and leaving no copy on your computer is not a backup.
It’s YOUR responsibility to ensure you DO have a backup, no one has to hold your hand on this.
If you buy a car and someone sctraches it, the car dealer (WD) is not the one that pays for the paint job, but the insurance company (Backup). If you get a flat tire, the spare tire (Backup) is the one that gets your car moving again.
I hope for WD to one day put such notices about the actual definition of a backup on the boxes, regardless of what common users may believe. Of course, their public relations department may not allow them to do so because they would be treating people like little kids in need of parental guidance, but alas, they do behave like little kids with need of parental guidance that can’t be bothered to investigate, confirm, or verify things, so that’s what they should be getting.
Next time, make sure you copy your data to 3 different drives if needed, from different brands if needed. Just be aware that if you don’t have two data sources with the same information on two different places, then you don’t have a backup. Period.
Kudos to Joe and ThePizzaMatrix! Truer words could not be said.
I think people are misled by the complaints here. Though they seem numerous, you have to think about the huge number of drives WD sells, as well as the wide range of conditions they may be operated under. Data loss is frustrating. I’ve been there. I hope I’ve learned over time to truly have backups, having been burned enough times.
Remember, HDDs are electro-mechanical devices of considerable complexity. They can sometimes last for amazing lengths of time if taken care of and treated well. A certain percentage Will die young. That’s what warranties are for.
However, in the end, it is not a question of IF a drive will fail, but WHEN it fails. That’s exactly why multiple copies (backups) are essential.
I get it - I should have a backup to the backup. My complaint here is that I bought a drive, put material on it, and it failed in less than two years with no physical trauma of any kind. That doesn’t seem right to me when the sole purpose of the drive is storage - what is one paying for if not for a device that functions for some reasonable period of time?
HDD companies will never put anything on the box about having to purchase a 2nd disk for backup purposes. That indicates and screams unreliability. Marketing and their beancounter buddies would never allow it.
And yet, that is exactly what is required. People need to be informed that two copies of important “stuff” is de-rigueur. It always has been since the first forms of digital storage came to be.
I’m speaking as a home user:
In the days of the Apple II computer I got lucky and lost a 5th grade paper I was writing. It was close to 700 words long and well on its way to becoming Pulitzer Prize material no doubt. I spent quite a bit of time on it. I don’t recall exactly what happened, but the floppy diskette somehow got damaged, maybe food or drink was spilled on it or it got stepped on. Probably the latter, because the food or drink could have been washed off. Anyhow I redid my assignment and I quickly learned to save my “stuff” 2x to the same disk, and eventually saved it 1x to two different disks when I could afford to do so.
The philosophy is simple. You keep two physical copies of anything important. This gets you 50% of the way toward data safety and security. The other 50% will be fullfilled by good practices that you learn through experience over time.
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