When I plug in my HDD there is no recognition of it being connected. I can see it in the management section but cannot access it. I have tried different cables and different computers. The HDD spins and sounds healthy but it just won’t let me get to my files. There is no password.
Hello,
Welcome to the WD Community.
How is the drive showing under disk management?
How to access Disk Management in Windows 8, 7, Vista, or XP to manage hard drives
It appears as ‘WD My Passport 0810 USB Device’
It’s still broken :mansad:
Is there somewhere else I should take up this matter?
Hello,
Sorry for the late response.
As a recommendation, contact WD Support for direct assistance.
WD Contact info:
