Tags of mp3 and ogg files -- fuze treats them differently

I have a Sansa Fuze with the latest firmware (1.02.26A).  I copied two versions of an album to the fuze, an ogg version and an mp3 version. When I copy the ogg version the tracks are out of order; they are correct with the mp3 version. Both sets of files had identical tags.

This is puzzling. Is this a bug in the firmware, or is there something I need to do with the tags of the ogg files so that the fuze will recognize them. Both sets of tags were ID3 tags. 

Sincerely,

Kay

How did you encode the Ogg Vorbis files? Did you do them natively in Linux, or did you do it through some weird program in Windoze?

I encoded the ogg vorbis files in Linux (Kubuntu Hardy Heron) using k3b.  I converted those to mp3 using soundKonverter. I edited the tags using ex falso. The tags appeared to be the same, but there may be some oddity with respect to the tags.

Cheers,

Kay

@kaymilagro wrote:

I encoded the ogg vorbis files in Linux (Kubuntu Hardy Heron) using k3b.  I converted those to mp3 using soundKonverter. I edited the tags using ex falso. The tags appeared to be the same, but there may be some oddity with respect to the tags.

 

Cheers,

Kay

The tag responsible for ordering tracks on the fuze is the track number. If you/your program is using a two letter string, e.g. 02 or 99 then you are on the safe side and the fuze should sort both mp3 and ogg files as you would expect it. I do it this way and have not seen your problem.

I’m not sure about other string formats, for example if you append the total number of tracks. I remember there was some discussion about this some time ago. Maybe you could search the forum for track/disc number to find some more information.

I recently discovered that the sansa clip (and fuze I suspect), does not recognize lower case tags.  This is for ogg files – so if the software that tags them uses lower case (oggenc for one), then the tags are essentially ignored.  I recently had to retag all my ogg files changing tags from “artist” to “ARTIST”, “tracknumber” to “TRACKNUMBER”, etc. so the sansa players would recognize the tags.  All is well after doing that.  The ogg standard says the tag names should be case insensitive, but obviously this was not the case for the players.  I suspect a lot of players must have that problem.

@jeffw wrote:

I recently discovered that the sansa clip (and fuze I suspect), does not recognize lower case tags.  This is for ogg files – so if the software that tags them uses lower case (oggenc for one), then the tags are essentially ignored.  I recently had to retag all my ogg files changing tags from “artist” to “ARTIST”, “tracknumber” to “TRACKNUMBER”, etc. so the sansa players would recognize the tags.  All is well after doing that.  The ogg standard says the tag names should be case insensitive, but obviously this was not the case for the players.  I suspect a lot of players must have that problem.

 

 

I’ve never had this issue, and I use ogg vorbis 99.9% of the time.  Case has no impact for me.

@jeffw wrote:

I recently discovered that the sansa clip (and fuze I suspect), does not recognize lower case tags.  This is for ogg files – so if the software that tags them uses lower case (oggenc for one), then the tags are essentially ignored.  I recently had to retag all my ogg files changing tags from “artist” to “ARTIST”, “tracknumber” to “TRACKNUMBER”, etc. so the sansa players would recognize the tags.  All is well after doing that.  The ogg standard says the tag names should be case insensitive, but obviously this was not the case for the players.  I suspect a lot of players must have that problem.

 

 

Could you please tell us which version of the firmware you are using?  I did not have this problem with version 1.22; I’m not sure if this is a problem with version 1.26. 

Thanks,

Kay

@jeffw wrote:

I recently discovered that the sansa clip (and fuze I suspect), does not recognize lower case tags.  This is for ogg files – so if the software that tags them uses lower case (oggenc for one), then the tags are essentially ignored.  I recently had to retag all my ogg files changing tags from “artist” to “ARTIST”, “tracknumber” to “TRACKNUMBER”, etc. so the sansa players would recognize the tags.  All is well after doing that.  The ogg standard says the tag names should be case insensitive, but obviously this was not the case for the players.  I suspect a lot of players must have that problem.

 

 

There is definitely no problem with either lower or uppercase letters in tag names of ogg files on my Fuze. I checked both tag based file selection and folder browsing. Note that I’m using vorbiscomment from vorbis-tools 1.2.0 on Linux for writing tags.

@edit: @ kaymilagro: I’m running firmware 1.02.26.

Message Edited by ewelot on 06-29-2009 03:51 PM

Good news for the fuze – I just tested it and it has no problem with upper/lower case on tagnames for ogg files.  It is only the clip where I had the problem.

Sorry for the distraction, I only suspected the fuze could have the problem.

BTW – I am using firmware 2.26 for the fuze. (I have a V2 fuze).

@jeffw wrote:

Good news for the fuze – I just tested it and it has no problem with upper/lower case on tagnames for ogg files.  It is only the clip where I had the problem.

 

Sorry for the distraction, I only suspected the fuze could have the problem.

 

BTW – I am using firmware 2.26 for the fuze. (I have a V2 fuze).

I don’t have this issue on either of my 2 clips.

@kaymilagro wrote:

I have a Sansa Fuze with the latest firmware (1.02.26A).  I copied two versions of an album to the fuze, an ogg version and an mp3 version. When I copy the ogg version the tracks are out of order; they are correct with the mp3 version. Both sets of files had identical tags.

 

This is puzzling. Is this a bug in the firmware, or is there something I need to do with the tags of the ogg files so that the fuze will recognize them. Both sets of tags were ID3 tags. 

 

Sincerely,

 

Kay

 

 

I tried to follow some of the suggestions given about this problem but so far none has worked.  I believe the problem is a bug introduced in the new firmware, version 1.26.  To confirm this, I loaded ogg folders to my fuze that  had previously been loaded  in the correct order (according to the tags). When I did this, the order was scrambled.  Each files only had three tags, Title, Album, and Artist, and the tags were identical (as displayed by vorbiscomment exfalso, and the metainformation on the file.  Version 1.22 loaded in the correct order, 1.26 did not.  

The good news is that there is a work around. The new firmware allows us to view the folders, and the files within the folders are displayed in the correct order. So, playing from the folder menu seems to play in the correct order.  This is a workaround, but not a solution, in my opinion. 

Kay

  

After I posted my last reply, I realized I had forgotten to test ewelot’s reply about track numbers. I added track numbers in the form 1/n, 2/n … n/n to the ogg files in my album folder and copied them to the fuze.  This time, they copied in the correct order.

Bingo. This worked.  Thanks ewelot.  This appears to be a difference between the firmware versions, because the previous firmware version did not require a track number for the ogg files to copy in the correct order. The mp3 folder does not appear to require a track number to copy in the correct order, but redundancy is probably not a bad thing.

Kay

I have the same problem. My fuze don’t recognise the album and tracks encoded in oggvorbis. I have to locate them in Other folders where only file name appears and no tag information is displayed. However the folder view is of great help to locate the files under the album folder.

@vineet wrote:
I have the same problem. My fuze don’t recognise the album and tracks encoded in oggvorbis. I have to locate them in Other folders where only file name appears and no tag information is displayed. However the folder view is of great help to locate the files under the album folder.

Does it mean you have the same problem as the OP with tracks playing out of order? If not I’d recommend you start a new thread.

What do you mean by “fuze don’t recognise the album and tracks”? Please be more specific of what you are doing and what the problem is. You should provide a little more information too, at least about

  • your current USB connection mode

  • the way you copy files over

  • the way you try to access your audio files on the Fuze

  • example tags for problematic files.