Songs not playing on 4GB Clip+

MP3 players Sansa Clip | Clip+
1

I just bought the Sansa 4GB Clip+, and put almost 600 songs on it, using Windows Media Player. When I finished loading all the songs, I thought I’d listen to some and see what the sound was like. The first song played fine, but then when it finished, it skipped through a bunch of songs, before finally landing on one and playing it. I skipped to the next song to see what would happen, and it did it again, over and over and over again.

So then I re-connected it to my computer and looked through the Sansa directory, and all the songs are there, and it shows how big each files are. It SAYS that the songs are there, and they’re taking up memory (it’ll say such and such song is 4MB, 7MB, 5MB, etc. They’re loaded on the MP3 player). But they won’t play.

It seems like most of the songs that will play, are MP3’s, but most of my songs are WMA. I rip them directly from CD’s onto Windows Media Player.

The songs are not corrupted, because I can listen to them just fine on my laptop. It just won’t play on the Sansa 4GB Clip+ for some reason.

I just deleted all the songs on the player, and am reloading them using a playlist this time.

Oh, some info about my laptop, I bought it last year, it has Windows 7, and the Windows Media Player I’m using is version 12.0.7600.16667

If I can’t find a solution for this, I’m taking it back to the store tomorrow. I hope someone can help though.

3

I played some songs on the player, and it seems SOME WMA songs are playing, and pretty much all MP3 songs are playing.

The properties for all my WMA songs are pretty much the same. I don’t see any differences on them. None of the songs are copy-protected. I don’t really know what to look for, but all the info looks the same to me.

The USB settings are auto. I tried changing to MSC, but it did nothing. What does it do anyway?

I’ve had no problems loading my songs onto other MP3 player before. I had a Zune, which died, which is why I bought the 4GB Clip+. I had no problem loading songs onto my Zune.

5

I’m going to convert all my songs to MP3 using itunes, and try again, and hopefully this time the songs will load onto the player. All of my songs are WMA and not WMA Pro, I double checked to make sure. I don’t know why they’re not playing on the Clip+.

If changing all my songs (I have over 1,500 songs on my laptop) to MP3’s does the trick, I guess I’ll have to rip all my CD’s in MP3 instead of WMA from now on.

8

Just bought the Sansa Clip+ and am having the same problem as others. Loaded all Mp3 songs on to the player and it skipped over 15 songs then started playing the 16th. I erased all and put three mp3 songs on, tried to play, and it showed 8 songs in the memory although only the three songs I placed in the music folder show when connected. Frustrating because I have never had any issues with my music.

9

Nope, not selected.

The format selected is: Windows Media Audio

The quality is set to the best quality: 192kbps

I don’t know what’s wrong with the files. There must be SOMETHING about them that doesn’t allow them to be played on the clip+, but like I said, we’ll see what happens with the MP3 conversions of the songs. If they still don’t work, I’m gonna have to take this back to the store and get something else.

12

Milkerman…thanks for the information but the frustration is growing. I am replacing an older version of basically the same Sansa player, that works like a champ, just smaller memory. I have not had any problems with it. The new Clip + has me baffled and wanting to take it back (two hours after purchase). I manually erased the free songs as they didn’t show up in the music folder when connected. I erased all of the songs in the music folder that can be seen. I switched to the MSC mode and loaded three more songs, all Mp3 format. I then tried to play and it again shows 6 songs, and automatically skips the first three. It wont let me back track from song 4 to see what the first three are, it just keeps skipping to song 4…

14

The MP3 conversions seem to be working so far. I put some of the songs that were in WMA format before…just 1 album to see if it worked…and so far it seems to be playing. So it looks like converting them to MP3 made the difference. I won’t know for absolute certainty until all the songs are converted. Hopefully it won’t take TOO long.

16

Looks like it worked. All my songs are playing now…took a few hours to convert all the songs to MP3, but at least it now works. YAY! :smileyvery-happy: