Songs are missing after firmware update

MP3 players Sansa Clip | Clip+
1

Hello,

i updated my mothers Sansa Clip 8GB today via Autoupdater. Everything works fine, except that the root folder is different now and the music dissapeared somehow. Well, the music is still there (It is 4,2 GiB of 8 full), you can even hear it. It just dissapeared on windows (XP, Vista and 7). How can I “rescue” the music?

Greetings

3

Thank you, worked for me.  :smiley:

4

Please help, after updating version 2.01.32A to 2.01.35, all of my songs in the Sansa clip disappeared. I followed what had suggested here by changing the Mode to MSC and MTP and then “auto detect” but none of them work!

5

Try resetting it.

6

Thanks for your promptly response, Tapeworm. I did re-set it, but the songs are still missing. I Checked both ways, by the 8 GB Sansa Player and through the computer, they all shown " used 4.86 GB, free 2.74 GB, but still can not find where those song are.

8

You are right, reformat , clean up the clip and restart everything over is the only solution. I did reformat and transfer the songs back to the clip, it worked fine. Thanks a million, Mikerman.

:smileyvery-happy:

10

To All,

Solving the problem or not, All of your willing sharing and support when people ask for help, they are very helpfull in this forum, lady and gentlemen.

Thanks you all,

:smileyvery-happy: