Sansa ! GB clip Power failure

Ok so i was listening to a song called “kokoro” by teto Kasane. Theb all of a sudden in the middle of nowhere it shut off. I thought the battery was just dead but i told myself that “i had my sansa clip on gthe computer all day before i took it off and used it. So i went to the sansa website and the same thing keeps telling me to do teh same thing over and over. The things they are telling me is to re-set teh system”, Let charge of the computer for approx: 2 hours" , “Upgrade the firmawre because your system may be out of date” or “Delete all of teh music on your MP3”

I’ve been doing the same 3 things for the past 4 hours now andnothing happens

As soon as I take it off of the charger the mp3 turns off and refuses to turn back on. There should not be anything wrong with it I’ve only hadit for 2 years now. I dont listen to it very much.

Is there anyway to fix this problem??

Thanks in Advance,

Matthew

ok a new subject has came to my attention of my sansa clip

After I plugged it in after i erased everything it said “Firmware upgrade in process”

so after a few seconds I just waited and it said “upgrade complete” 

what do i do now because i was told by customer service it would turn right back on.

As i stated in the first post after i plug the Sansa clip in the the computer the screen turns on, but after i take it out it turns off and stays off

really??? but i dont wanna break it…im not really an expert at fixing things

DJwind wrote:
really??? but i dont wanna break it…im not really an expert at fixing things

Sounds like it’s already broken to me.