my sansa 2Gb clip does not appear in my computer when i plug it.

my clip just recharges when i plug it on my computer.in my settings,there’s no usb mode or other modes

so i cant save songs on it.what will i do?i lost the cd included when i purchased it.

Try this:  http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=14609  takes you to a very good step by step on how to get your Clip connected.

Message Edited by niko_sama on 02-08-2009 10:04 AM

hey dude!!i don’t know if im just not good in computers or im just stupid.but my sansa clip is still not detected by my computer.

@acer wrote:
hey dude!!i don’t know if im just not good in computers or im just stupid.but my sansa clip is still not detected by my computer.

Don’t mark that a solution was found , if your problem isn’t fixed.     Did you try each of the solutions on that webpage?   if you had problems with any of those steps, ask questions.  Maybe someone can help.   You can also contact Support at 1-866-SANDISK.

none of it worked…is there an instructional video that i can view?

@acer wrote:
none of it worked…is there an instructional video that i can view?

I don’t know of any instructional video’s.  Maybe someone else will chime in and say.     Try contacting Sansa Support, they should be able to help walk you through steps.    

Make sure to try MSC mode.     On the Clip >      Select    Settings >  USB Mod > MSC

Turn off the clip

Connect it to your computer

If it doesn’t mount.    Try restarting the computer…

If you don’t find the 2G Clip under windows Explorer, then be sure to call Sansa Support.

Cheers,

in my settings theres no msc or usb mode option.

Settings is a menu on the Clip.    click the small menu button.  then use up/down buttons to find Settings.   Then Select.  and then look through the list of options in the settings menu.   Scroll up or down till you find USB Mode press select. then select the USB Mode you will test.

Dude…the only options on my settings are;

Equalizer

Power

Display

Language

FM Settings

Volume

System info

Reset all

Format

Press and hold

nothing more follows…any idea?

Message Edited by acer on 02-12-2009 06:40 PM

What version of the firmware do you have?    Look under Settings >  System info > firmware version.  

Check the tread at the top of the forum to see what the latest firmware version is and consider upgrading.    My settings has USB Mode as an option.   I am running the current firmware, and maybe making a difference.

V01.01.11A thats the version in my system info.

Try a different USB cable.    If that doesn’t work,   try contacting Sansa Support.    I’m out of ideas.   Sansa Support will also take time and walk you through the steps.    Give them a try.

I suggested him to check his firmware and update, but that maybe hard to do till he gets it connected.       One last thing.   Try a Different computer :slight_smile:

my daughter got one as a gift and we are having the same problem, tried several usb cords and three different computers and still nothing will connect the sansa clip to the computer.  It won’t read  :o(

And all of the available USB ports (directly)?

That option isn’t available in this version of firmware

@digitaldelight wrote:

That option isn’t available in this version of firmware

Then feel free to upgrade it.

http://forums.sandisk.com/t5/Clip-Clip/Sansa-Clip-Firmware-01-01-35-amp-02-01-35-Release/m-p/144965/message-uid/144965/highlight/true#U144965

@miikerman wrote:


@digitaldelight wrote:

That option isn’t available in this version of firmware


What option isn’t available?

I think he/she is referring to MSC mode. I know some other models, like the e200v2 did not have the USB Mode setting in the original firmware, but not ever having the original Clip I don’t know if this was an issue with this model or not.

USB mode to MSC option

Did you update the firmware by following the link (and manual installation instructions contained within the linked-to post) as I suggested earlier?

This should give you the option of switching the USB mode to MSC.