My clip froze on Welcome Screen

MP3 players Sansa Clip | Clip+
1

I have a new clip last saturday, i charged it via Macbook. After i disconnected it from the Mac, it froze on the Connecting status.

I turned off the clip and it froze on the welcome screen. i tried the solutions in the site,downloading and running updater, still no avail. i

tried connecting it to a vista computer, it doesnt seem to recognize the device. i downloaded kb940199 driver update, MTP porting kit, still

no progress.

What seems to be the problem? 

2

try to switch it on to (hold) and plug it in to the computer. after that, press the center button for 8 or 10 second and it might connect. if it does connect to the computer, go to my computer, left-click on sansa clip, go to format, and quick format it. after that u will need to update it to work your sansa clip again.

3

I already tried it, it still says USB Not Recognized.Thanks for the help though.

Are there any CLIP shortcut keys for formatting? 

4

oh um right-click on sansa disk, instead of left-click

5

There are no SANSA DISK icon to display when i plugged it in the computer. *sigh*

6

After my 5th PLUG and PRESS,

IT WORKED! thanks a lot man! 

7

The steps to forcing the Clip into MSC mode for solving problems are:

(1) put the Clip’s POWER to HOLD (Orange showing)

(2) PRESS & HOLD the center button, then

(3) PLUG the Clip into the cable which is already attached to the computer’s USB port and don’t release the center button until the computer recognizes the Clip.

I actually find it easier to plug the Clip plus attached cable into the computer’s USB port while pressing the center button – Am I alone in thinking this?

The reason it may have taken 5 tries is because you were doing the PRESS & HOLD and the PLUG in the wrong order.  Hope this helps in the future if it ever freezes again.

8

I actually find it easier to plug the Clip plus attached cable into the computer’s USB port while pressing the center button – Am I alone in thinking this?

 

I find it easerir to do it this way also.