Before updating to mavericks os x I was able to use My Passport external hard drive, once I upgraded I could no longer use my hard drive. Is anyone experiencing this if so do anyone know how to remedy this issue
Hello,
You should try some basic troubleshooting:
1- Disconnect the drive from the computer and restart the computer.
2- If the computer is a desktop, connect it on the back USB port (directly to the computer, not through a hub).
3- Go to "Disk Utility” to verify if the drive shows up there.
If the drive shows up in disk utility but it is not seen on the computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.
