I bought a 2T My Book Studio II ext HD configured for RAID 1 (mirrored backup) a year ago, and it worked PERFECTLY on my Intel MacPro with v10.4.11 Tiger OS. Then I had to upgrade to 10.6.4 (Snow Leopard-SL) in September to use Photoshop PS4. SL came with the much promoted Time Machine, which has since fully filled up and jammed my My Book. Time Machine stopped running and My Book disconnects itself cause there’s only 20 gig of mem left.
Nowhere in the 32 page WD User Manual I had printed out, does it say how to delete, purge or over-write files. Looking in the help forum produced no results for purge, erase or overwrite.
I used the Disk Utility and did a check of the HD’s on My Book - everything is fine, giving a green indication.
I deleted files from My Book to Trash, and Trash spent 1.5 hours deleting them from the My Book HD, but neither Time Machine nor MB recognizes the changes. It still says there’s only 20 gig of space on a One terrabyte (mirrored) HD.
I called Apple service tonight, and their only suggestion was to erase ALL the files and re-format. POOF! There goes my backup files. And I can only do this with the Disk Utility, not with WD Anywhere Backup!!!
So WD, what do I do to get my My Studio back on-line, without removing all 656 gig of actual files with photos and data from your HD???
Any help your techs or anyone else can render would be most helpful and appreciated!
I’m sorry, I don’t think I understand the problem. Are you concerned that the amount of data on the drive is reaching capacity, or are you having a problem with the My Book Studio actually dropping offline and becoming unavailable?
Time Machine is excellent backup software, but it is designed to keep backups around for as long as possible. It will fill up the entire disk to do this, and then simply delete the oldest backups once it runs out of space. It will not turn off once the disk is full.
WD Anywhere Backup never deletes backed up files, and once the disk is full, we recommend removing the backup and creating a new one.
If you’re asking how to delete files which you have manually copied to your My Book Studio, the reason the manual does not give instructions is because it’s an operation performed by your operating system and is not specific to the drive itself.
If you’re still having a problem, reply here with a description or call technical support and we’d be happy to offer more assistance.
I’ve not yet filled up my Studio II but I am using it the same way as you, I think, in Snow Leopard. I have tried in the past to delete files via OS X file system because I couldn’t initially figure out how to delete backups from within Time Machine. Now I know how.
My advice for freeing up space on the drive is to delete files (old backups presumably) from within Time Machine.
If one tries and is successful at deleting Time Machine-created files via the file system, it might confuse Time Machine with unknown results.
