I have multiple issues, most due to my user error. I noticed I was extremely low on disk space. I had been copying folders folders from a Google account I want to shut down and hadn’t been paying attention.
I bought the 5TB USB portable drive to clean up my hard drive and then continue the online backup. I was unable to install the utility software that came with it. It continued to hang. I surmised some of the problem might be to the low disk space problem.
I proceeded to copy files and folders to the easystore drive, delete them and then empty the recycle bin to free up disk space.
When I went back to try and install the original set of utilities, I couldn’t find them again. I don’t know how they could’ve been over written or deleted but I did something odd.
I went to the WD website and downloaded WD tools/utilities and the Acronis app. These aren’t the same as what I had on the drive to begin with, but at least I could do a backup. The one back up was successful, it took about an hour, but there doesn’t seem to be an easy way to copy blocks of files in a native format for easy access. I’ve tried multiple search strings to try and locate what I’m looking for without any luck.
Could you please tell me where to find the utilities and apps that shipped on the easystore drive itself?
Thanks!
