I have is Clip+ with Version 01.01.05 and a Macintosh computer.
I downloaded the updater (by clicking “Download Sansa Firmware Updater” link) and it is an exe file, not a zip. So how do I extract the zip? When I click on the file it asks me to choose an application to open it.
Also, I have followed the instructions several times for changing the mode to MSC and it doesn’t work. It stays in USB.
I have is Clip+ with Version 01.01.05 and a Macintosh computer.
I downloaded the updater (by clicking “Download Sansa Firmware Updater” link) and it is an exe file, not a zip. So how do I extract the zip? When I click on the file it asks me to choose an application to open it.
Also, I have followed the instructions several times for changing the mode to MSC and it doesn’t work. It stays in USB.
I don’t believe the Updater can be used with Macs. You should update the firmware manually, following the instructions in the 1st post of this thread.
Under Settings > System Settings > USB Mode you should have 3 choices: Auto Defect (which you should never use), MSC & MTP. For a Mac you want to select MSC by highlighting that line and pressing the center select button. You can then use the |<< button to back out or simply press the home button to go back to the Main Menu.
I have seen the Sansa “choke” on a corrupted music file, hanging up during either database refresh or during playback. If you have recently transferred some new music, and the problem arises, suspect a corruption in those most recent transfers.
It’s always a good idea to have backup copies of your music. Try removing the most recent transfers if that’s possible, and see if normal operation resumes.
Another option is to check the volume (the Sansa’s memory) for errors using the PC. To do this, the device must be in MSC mode. Starting with the device off, press and hold the center button while plugging in to force MSC mode.
Nevermind, I got it. I had to turn the device off and hold down the center button to get it into MSC mode. Then I had to use the firmware download for all regions (It actually downloaded in zip format) and drop that in the root.
I am running Windows 2003 Server and so can not use Firmware Installer. I downloaded the clipplus01.02.15.zip file and extracted the two files however I can not copy the files to the root directory. I can copy to the subdirectories but not the root. Any ideas why?
Windows no longer recognizes Sansa Clip+ – What to do?
This really isn’t the topic of this thread; you should have found another more appropriate or started a new one but, have you tried switching to MSC mode on your player?
Was it recognized before? In what USB mode? Have you done anything that could have affected it, like installing updates on your computer or change any settings. Add any new hardware or software? Get a new anti-virus program? Change the USB port you had been using. For that matter have you tried the various ports on your computer?
what a nightmere. after downloading the new firmware i only have 50% the volume. sandisk say its a new euro law!!!.
dose anyone know how i can get back to full volume. please please help
This post is ‘stickied’ (and also shaded a different color) at the top of the front page of this board. I can’t believe you two jumped through all the flaming hoops to register and post questions about this and totally missed it:
what a nightmere. after downloading the new firmware i only have 50% the volume. sandisk say its a new euro law!!!.
dose anyone know how i can get back to full volume. please please help
This post is ‘stickied’ (and also shaded a different color) at the top of the front page of this board. I can’t believe you two jumped through all the flaming hoops to register and post questions about this and totally missed it:
Just bought a Clip+ and updated to FW 1.02.15, USB en MSC mode, computer is Linux.Tags have been cleaned up by Mp3Tag 2.46a.
I copied *.ogg files and drop the files in the MUSIC folder with the following structure:
\MUSIC\MyCollection\CD1\MySong1.ogg
There are plenty of weird issues. Mostly “Refreshing your media” got stuck and hung up the device. I went to a time consuming process of powering off (press 15+ seconds) then move the *.ogg file around (reduce the number of parent folders, removing all *.ogg except a dozen ones, etc.). At best I could get 20 *.ogg regcognized and all played OK once. On another try, the device displayed the song info but got stuck on pause and refused to play the song.
As soon as I connect/disconnect the device another time (for example to add ONE mp3 file), the “Refreshing your media” kicked in again and the hang up cycle resumes. The only way to fix is to remove all the ogg files. I guess the issue is the parsing of the ogg tags.
In conclusion, ogg support is problematic ! Can anyone confirm?