Turn on your e260 and note the display when starting up. There are two distinct families for the e200, the v1 and v2 , which have different processors, and subsequently, different firmware.
Do you see a SanDisk logo with a reflection beneath, and a blue sansa icon that appears under that? If so, it’s a v2. There are plenty of refurbed v1 devices out there that have shiny v2 metal backs on them.
Are you using the same charging adaptor and cable? If everything else is the same, you can try reinstalling the e200’s firmware by following the steps in the proper firmware thread.
Bob :smileyvery-happy:
